Jeff is by far the most skilled and honest audiologist I’ve ever encountered. I took my relative to purchase a pair of high end Siemens aids from another hearing aid provider in Westchester back in 2009. The devices never seemed balanced and was sent back for repair. After the warranty repair, the same problem persisted. One side was much louder than the other. Five adjustments by two different technicians later, still no difference. As a result, the aids have rarely been used. Out of frustration, I decided to call Jeff to see if he could make an adjustment or tell me if these were in fact defective. During the appointment, Jeff hooked them up to his computer to check the settings. It turns out they were never properly calibrated! After a few minutes of testing and calibration, my relative finally was able to hear the sounds that the aids were supposed to reveal all these years past! I am flabbergasted by the incompetence of the other person who sold and “adjusted” the aids. After the adjustments Jeff refused to accept any payment for his services. He told me he felt good to be able to right a wrong created by others in his industry! Prior to meeting Jeff, my relative had been deceived and overcharged by at least two other “reputable” hearing specialist providers, one of which runs a “clinic” type operation in Los Angeles.
Now, after a few days with the newly adjusted devices by Jeff, we can wholeheartedly say that he is the BEST at what he does. My relative can finally hear directional sounds in a balanced manner. His knowledge, professionalism and integrity truly sets him apart from others in ANY industry. Do not hesitate to call him even if he is farther away. His knowledge and professionalism will definitely be worth the trip. Yours or your family’s hearing will thank you! J. L., Los Angeles, CA
The audiologist is head and shoulders above the crowd. He is patient, innovative, supportive, and extremely knowledgeable. My doctor works with him and advised me that he could come up with creative solutions to impossibly difficult hearing situations, such as my own. I have worked with him for years and am extremely satisfied. I would recommend him unhesitatingly to anyone! B.R., Los Angeles, CA
Jeff Grama is by far the best audiologist I’ve ever been to in all my years of getting hearing aids. I’ve been purchasing hearing aids since the age of 6 and have had close to a dozen audiologists to date. He is without a doubt the most skilled. not only because of his expertise with selection of the device, but also because he is a specialist at repairing it. This is ESSENTIAL. I’ve never been to an audiologist that could fix a cracked mold in-house, for example. usually for any type of repair work. You’re basically without a hearing aid while the layman audiologist sends it back to the manufacturer for weeks at a time. Not a good feeling when your hearing aid is your lifeline to the outside world.
My biggest rave about Jeff is the fact that he takes the guess work out of buying a new aid. As he said, “My job is to listen to what the client needs.” So, rather than trying to push a plethora of different products on me, he simply listened to my goals for a hearing aid, my complaints for past hearing aids and narrowed my choices down considerably. This makes it so much easier on the client. Honestly, it’s too much for me to try and weigh the pros and cons of entry level to mid-level range products of at least 4-5 different leading name brands. Jeff sticks with the hearing aid brands that get the least complaints and perform the best. He then makes a suggestion based on your budget and stream lines the process to be as quick and painless as possible. He’s been in the business for years and I hope he stays around for years to come. Joseph L., Venice
I have been wearing hearing aids for 20 years. I’ve dealt with numerous audiologists, and the best I have encountered so far is Jeff Grama at this shop. What sold me is the time I had him send one aid, issued by someone else, off for repair. He fixed me up with a free custom-programmed replacement for the two weeks it would take. Nobody else I know does that. It’s also clear that he knows how to properly program digital aids, and that would include changing inappropriate or incomprehensible programming done by others. It’s good to deal with someone who knows what he’s doing. Five well-earned stars from me! Michael M., Burbank
Hearing Aid Services of Hollywood provided me with outstanding service. Their audiologist is the most knowledgeable that I’ve ever seen. Thanks to him, I have confidence that I’ll always be able to hear well. I’d recommend him to anyone with a hearing problem.
I was looking at the hearing healthcare insurance article and discovered that Hearing Aid Services of Hollywood was listed. Before I became a cochlear implant user, I wore hearing aids for 33 years. As a high functioning person with hearing loss, I know the difference between great hearing aid practices and mediocre. After moving back to CA, I was in need of new hearing aids. My first hearing aid dispenser referral was a disaster. I then found Jeff Grama and had a fantastic experience. He takes time, lets you experiment with different aids, and doesn’t give up until you are completely satisfied. I have recommend him to at least 30 people and all came away with the greatest of experiences. Hearing loss is difficult enough to deal with. Having a guy who really understands your ears and your hearing loss makes the world of difference. I highly recommend him. Nancy L., Santa Monica
I agree with all the other posts. He IS the best. I have seen many audiologists on two continents, and had never met an audiologist like Jeff Grama. I went to see him because it had doubts about the services of another audiologist and after reading the reviews left on Yelp. I also needed to see what were my options (Cochlear implant or hearing aid). And I can say that I have found the audiologist that I am going to keep from now on.
He was the only one (of 3 audiologists) to have checked carefully at my hearing aid and to find out that it wasn’t working properly resulting on my speech perception to seem much worse. He was very confident that he could help me…and he did.
Not only he found a great hearing aid for me, but he customized himself a mold that fits so well that I didn’t feel it at all at the first try (which is rare, usually it needs adjustments). He is also the ONLY audiologist who had me to test the hearing aid with loud noise and music directly in his office. Because not only he wants the best results from the hearing aid he recommends, but also because he cares about giving you the best possible hearing experience.
Yesterday I was able to hear my husband talk in a loud restaurant for the first time in ten years. Jeff Grama told me I would, I did not believe him, but he was right. Both my husband and I were amazed. Also he is very honest as another reviewer said and never pushes you to buy something you don’t need. A great professional. Chloe P., Los Angeles
The service was outstanding. I have been to eleven different places in LA and have never gotten the results that I have with the aids Mr. Grama fitted me with. I can hear clearly in noise and can enjoy going to the symphony again. Truly a great place to do business. Fair pricing and very low pressure. James J., Los Angeles
Even with an insurance plan that will pay half of the costs for aids to go somewhere else, I would still rather pay full price to stay with Jeff. That should give you an idea of the level of his customer service.
There is quite simply no one like him, and I’ve been around.
I’m also “young” (mid-twenties to thirty) and need to be on top of my game, all the time — not being able to hear people at work, even for a day, could prove disastrous.
Time and time and TIME again, as my aids poop out for various reasons, he’s made himself available (usually past his closing time) to send them in and fit me with a temporary replacement pair, usually on same day notice.
I constantly try to force cash on him in return for all the little free tools, etc, he gives me to help keep my aids up and running, but he won’t accept it.
I’ve bought two pairs from him so far (going back to 2006) and will be going on the third pair fairly shortly. Tyler P., Los Angeles
I have known Jeff ever since I was diagnosed with hearing loss as a little girl. I can honestly say, that as an experienced hearing-aid user who has quite high standards, Jeff is by far the most professional, knowledgeable, patient and understanding person in the field! He always has strived to provide me with the best service and no less. No compromises allowed. I have tried out others but none of them can come close to what Jeff has provided me.
I have moved to another country and I am truly saddened by the distance that has made it difficult for me to have access to Jeff. Yet, despite the distance, Jeff has continuously always been there to help me with my hearing aid issues. Thank you Jeff! Sara G., Los Angeles
First of all, after he tests you, he will order up to four different pairs of hearing aids. Then you’ll come back and test them until you find which suits you best. If there’s more than one, he lets you take them home to try out. No one does that–no one!
My hearing loss is severe and difficult to treat. I was told I needed a cochlear implant in my left, “dead” ear. Jeff tested me, aghast that my doctor told me this. He got my “bad ear” up to about 90% with a powerful aid. It took months of trying different aids for my right ear, but we found one, and it was me who finally told Jeff that I should pay him.
He cares. Really, truly. And his breadth of knowledge…I’ve never seen anything like it. He thinks outside the box, which is important because no two hearing losses are alike. I think there are a lot of frauds out there, trying to take our money. Jeff is a lone shining light in the hearing aid industry, and if I could give him a thousand stars, I would. Jennifer N., Los Angeles
He was very professional… He wasn’t holding anything back; he was honest about the situation. I enjoyed it. Beverly K., West Hollywood
I highly recommend Jeff. I met him at support group for the hard of hearing. Jeff allowed me to a free consultation, answered many of my questions, gave me over 1/2 an hour of his time and wouldn’;t take anything from me financially. He cuts right to the chase. When I need hearing aids or audiological advice I will go back to Jeff. David P., Los Angeles
Wonderful. A true professional. Takes time to insure your hearing problem is understood and handled in the best possible way. Patrick H., Los Angeles
I went to Jeff Grama’s office expecting to buy two new hearing aids for at least $1,500 apiece. My aids had gradually become almost useless. Jeff cleaned two tiny filters I didn’t even know about and sent me away with no charge. I would never have known the difference if he’d never mentioned the filters. I consider his approach to be highly ethical. James F., Los Angeles